35% of Quebec City residents under strict restrictions after major water main break

Residents caught washing their vehicles or plants will receive a notice and could face fines from $1,000 to $2,000

Some Quebec City residents will have to restrict their water consumption for at least 10 days as crews scramble to repair a major water supply pipe break.

On June 21, the city announced that a major drinking water supply pipe had broken near Rue de Chamerolles in the Les Rivières borough. Mayor Bruno Marchand told reporters at a news conference on Tuesday that about 35 per cent of Quebec residents must conserve water while crew workers pinpoint the source of the break.

Repair work is expected to start Wednesday at 7 a.m. in the Les Rivières borough and last until July 5.

The break will affect water supply and quality in 12 different sectors across five boroughs, where about 175,000 people live.

The municipality has enforced a ban on residents in these areas to protect the quality of drinking water and reduce the risks of cloudy water episodes.

For the first two days, the city is asking residents to conserve water. The city recommends residents stockpile 48-hours worth of bottled or pre-filtered water before Wednesday morning.

Residents are prohibited from using household water for outdoor activities, such as watering the lawn, washing vehicles and filling pools.

Residents caught washing their vehicles or plants will receive a notice and face fines from $1,000 to $2,000.

Quebec City Mayor Bruno Marchand
Quebec City Mayor Bruno Marchand speaks to media on Wednesday, Dec.13, 2023 at the legislature in Quebec City.Photo by Jacques Boissinot /The Canadian Press

The city also intends to suspend its own non-essential water use by limiting street cleaning and plant-watering activities, although public pools and splash pads will remain open.

Marchand told reporters on Tuesday that fixing the pipe would be a “delicate operation” but emphasized that “we have the teams, the competence, and the expertise” to resolve the situation. The cost of repairs is currently unknown.

In the meantime, he encourages residents who notice cloudy or discoloured tap water to call 311 and report it. City of Quebec health experts say there should not be any major health issues for citizens.

“If we all work together, it is possible that there will be no noticeable effect for citizens,” he said.

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