Moving Day: Phone help available for Quebec tenants and landlords

“Situations requiring rapid responses may arise during this hectic period,” the Tribunal administratif du logement warns.

In a statement issued Friday, the tribunal said paralegals will be available to answer questions from tenants and landlords from 8:30 a.m. to 4:30 p.m. on June 30 and July 1.

There will be no counter service at the offices, however. The offices will reopen at normal hours on July 2.

“Situations requiring rapid responses may arise during this hectic period. The (tribunal) will be there to respond diligently to citizens,” the statement said.

In Montreal, Laval and Longueuil, concerned citizens can call 514-873-BAIL. In other regions, the number to call is 1-800-683-BAIL.

As a reminder, the tribunal points out that a new tenant’s right to occupy their apartment begins on the first day of the lease.

“The former tenant has no ‘day of grace’ to vacate the premises and remove their belongings,” it said. “They are obliged to return the property to the condition in which they received it.”

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